Job Description

Who we are:

New Baltimore Animal Hospital is Hiring a Veterinary Assistant/Veterinary Receptionist!

Position Details

Role: Veterinary Assistant/Veterinary Receptionist hybrid role

Status: Full-time

Salary: $16–$17/hour, based on experience

Schedule: Three-day workweeks

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Ever wonder what it would be like not to work eight days a week? At New Baltimore Animal Hospital, it’s possible, and we’re building something special.

New Baltimore Animal Hospital is looking for a Veterinary Assistant/Receptionist to join our fantastic team. We want someone who brings creative ideas, critical thinking, and a drive to be the best. If this sounds like the team you’ve been looking for but thought didn’t exist, you may have just found it.

You’ll get all the advantages of an established, well-managed practice, plus real opportunities for personal and professional growth. We take work-life balance and personal well-being seriously, especially in these challenging times in veterinary medicine.

Why Our Veterinary Assistants Love It Here

• A flexible but steady schedule that supports work-life balance
• A team that takes your well-being seriously
• The stability of an established, well-managed practice
• Opportunities for personal and professional growth, and to help others grow too
• Birthday celebrations and random team lunches
• A front-row seat to some of the cutest dogs and cats ever (prepare to brag to your friends and family)
• Clients who will happily tell you why their dog, cat, bird, rat, goat, or chicken is the best one that ever lived

What Our Veterinary Assistants Do

• Greet clients and patients warmly and help every visit start on the right foot
• Answer phones, schedule appointments, and check clients in and out
• Assist veterinarians and technicians with patient care, handling, and restraint
• Help keep exam rooms and treatment areas clean, stocked, and ready
• Communicate clearly with clients and the veterinary team
• Jump in wherever needed, from the front desk to the treatment area, to keep the day running smoothly

Responsibilities may vary based on hospital needs as well as your experience, training, certifications, credentials, and assigned responsibilities.

What Our Veterinary Assistants Bring

• Previous veterinary, animal care, or customer service experience, a plus
• Creative ideas, critical thinking, and a drive to be the best
• A passion for pets and veterinary care that shines every day
• Excellent listening and communication skills with clients and coworkers
• A willingness to grow as a professional and encourage the growth of others
• Comfort with fast-moving days and the occasional cat rodeo
• A positive, team-first attitude

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values at New Baltimore Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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