Job Description

Spa Director

We are seeking an experienced and dynamic Spa Director to lead and manage our spa operations in Citrus Heights, CA. The ideal candidate will be responsible for overseeing all aspects of the spa, ensuring exceptional guest experiences, driving revenue growth, and maintaining high standards of service and cleanliness. This leadership role requires a passion for wellness, strong business acumen, and the ability to inspire and manage a diverse team.

Key Responsibilities

• Develop and implement spa strategies to maximize profitability and guest satisfaction.
• Manage daily spa operations, including scheduling, inventory, and maintenance.
• Recruit, train, and supervise spa staff, fostering a positive and professional work environment.
• Ensure compliance with health, safety, and sanitation standards.
• Collaborate with marketing and sales teams to promote spa services and special offers.
• Monitor financial performance, prepare budgets, and control expenses.
• Maintain strong relationships with vendors and suppliers.
• Handle guest feedback and resolve any service issues promptly and effectively.
• Stay current with industry trends and incorporate innovative treatments and services.

Qualifications

• Minimum of 5 years of experience in spa management or a related hospitality leadership role.
• Proven track record of managing successful spa operations.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of spa treatments, wellness trends, and customer service best practices.
• Ability to analyze financial reports and manage budgets effectively.
• Certification or degree in hospitality management, business, or related field preferred.
• Proficiency with spa management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays as needed.

Interested candidates are encouraged to submit their resume and cover letter detailing their qualifications and experience relevant to the Spa Director position in Citrus Heights, CA.

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