Guest Experience Ambassador Job at ITSugar LLC, Fort Lauderdale, FL

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  • ITSugar LLC
  • Fort Lauderdale, FL

Job Description

Job Description

Job Description

Description:

Hoffman’s Chocolates Winter Wonderland at Flamingo Gardens

Join Hoffman’s Chocolates for a limited-time opportunity at Winter Wonderland—a magical holiday celebration at Flamingo Gardens featuring thousands of twinkling lights and sweet treats! We’re seeking enthusiastic, guest-focused individuals to represent Hoffman’s Chocolates in our Pop-Up Shop and Sweet Ride ice cream truck. As a Guest Experience Ambassador, you’ll help create memorable moments for every visitor while embodying our commitment to exceptional service.

Event Details

Location: Flamingo Gardens (3750 S Flamingo Rd, Davie, FL 33330)

Dates: Nightly between November 21- December 30 (Exceptions: Thanksgiving, Christmas Eve, Christmas Day)

Average Shift Time: 4:30pm - 9:30pm  

Key Responsibilities

  • Deliver an engaging, high-quality guest experience.
  • Represent Hoffman’s brand and values with professionalism.
  • Ensure food safety, cleanliness, and overall operational standards.
  • Follow cash handling and POS procedures accurately.
  • Communicate clearly with guests and team leadership.
  • Complete assigned duties with efficiency and attention to detail.
Requirements:

Ideal Candidate Profile

  • Passionate about chocolate, sweets, and customer service.
  • Positive team player with strong interpersonal skills.
  • Enthusiastic retail associate with a focus on sales and guest engagement 
  • Dependable, responsible, and receptive to feedback.
  • Motivated to create memorable experiences and contribute to a collaborative team environment.

Requirements

  • Must be 18 years of age or older.
  • Detail-oriented with a commitment to quality.
  • Available to work at least 14 event nights.
  • Proficient in operating a POS/register system.
  • Able to stand, walk, and interact with guests for extended periods.
  • Capable of lifting up to 25 lbs independently and up to 50 lbs with assistance.

Benefits

  • 30% Employee Discount
  • Access to Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
  • Employee Assistance Program 

Learn More At:

Hoffman's Website:

Facebook:

Twitter:

Instagram: @hoffmanschocolate 

 

More Details about Hoffman's Chocolates Winter Wonderland at Flamingo Gardens can be found at -wonderland/

Job Tags

Shift work, Night shift

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