Job Description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) Starting Hourly Rate / Salario por Hora Inicial: $18.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by greeting guests as you are completing your daily tasks. When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. Make the guest aware of current promos, store activities and events. Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. Thank guests and let them know we’re happy they chose to shop at Target. Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. Work efficiently to minimize guest wait time while maintaining guest service and accuracy. Understand and show guests how to use the features and offerings within the Target App including Wallet. Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures. Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. Stock supplies during store open hours while being available for the guest. Demonstrate a culture of ethical conduct, safety and compliance. Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. WHAT WE ARE LOOKING FOR You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). Benefits Eligibility Please visit to learn about benefits eligibility for this role. Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. #J-18808-Ljbffr

Job Tags

Similar Jobs