Job Description

Operations Specialist, Freight Forwarding & Supply Chain Work Setting: 100% Onsite, No Remote or Hybrid Work Employment Type: Full Time Salary: $50,000 to $55,000 annually Pay Schedule: Paid once per month Position Summary A growing international freight forwarding and logistics company in the Houston area is seeking an Operations Specialist with experience in freight forwarding, logistics, transportation, supply chain, or import/export operations. This position is responsible for coordinating international and domestic shipments from booking through final delivery, communicating with customers and service providers, preparing and reviewing shipping documentation, tracking shipments, and resolving operational issues. The ideal candidate has hands on freight forwarding experience and understands the day to day coordination required between customers, carriers, truckers, warehouses, customs brokers, and other logistics partners. Key Responsibilities Coordinate ocean, air, and ground import/export shipments from booking through final delivery. Prepare, review, and maintain import/export and shipping documentation. Track shipments and provide timely status updates to customers. Coordinate with ocean carriers, airlines, trucking companies, warehouses, customs brokers, and other service providers. Assist with customs related documentation and shipment clearance coordination. Communicate directly with customers regarding shipment status, documentation requirements, delays, and other operational matters. Identify and resolve shipment delays, documentation problems, scheduling issues, and other operational exceptions. Coordinate pickup, delivery, drayage, and warehouse activities as required. Maintain accurate shipment records and operational reports. Support compliance with applicable import/export procedures and requirements. Work closely with internal team members to ensure shipments are handled accurately and on schedule. Qualifications 1 to 3 years of experience in freight forwarding, logistics, transportation, supply chain, or import/export operations. Experience coordinating international shipments strongly preferred. Working knowledge of ocean and air freight operations. Familiarity with import/export documentation and Incoterms. Strong organizational skills with the ability to manage multiple active shipments and priorities. Strong customer service and problem solving skills. Comfortable communicating with customers, carriers, truckers, warehouses, and customs brokers. Proficiency with Microsoft Office, particularly Excel. Spanish is preferred. Mandarin Chinese is a plus. Education Bachelor's degree preferred, or equivalent relevant industry experience. Ideal Candidate The strongest candidate will already have hands on freight forwarding experience and understand how a shipment moves from booking through final delivery. This person should be organized, responsive, comfortable handling multiple shipments simultaneously, and able to communicate effectively with customers and logistics partners when problems arise. #J-18808-Ljbffr

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