Job Description

Dallas, TX • Deposit Operations Job TypeFull-timeDescriptionAt Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com.Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Fraud Analytics & Loss Prevention Manager.This position is under consideration to work fully remote.Description:the Fraud Analytics & Loss Prevention Manager is responsible for assisting the implementation, monitoring, and oversight of the Bank’s Fraud program designed to ensure that the Bank achieves optimum preventative losses and fraud investigations. Specifically, the role is responsible for the overall management and strategy of action plans to mitigate fraud losses throughout the bank. Assist in the planning, developing, and implementing of fraud investigation strategies and programs. Manage the bank’s fraud investigation process of the BSA Department, including, but not limited to, transaction monitoring for fraudulent activities, loss prevention, and recoveries, dispositions of fraud investigation cases, as well as accurate and timely SAR Filings when warranted. Maintain compliance with applicable laws, regulations, departmental procedures, and job standards. Strategizes with senior management and business units to serve as a subject matter expert and provides direction and assistance for specific fraud schemes and techniques. Performs other projects and duties as assigned.Responsibilities:Oversee fraud monitoring activities, alert review processes, case investigations, and resolution efforts to identify, investigate, and mitigate fraudulent activity.Develop, implement, and maintain fraud controls, procedures, and strategies designed to reduce fraud exposure and minimize losses across the Bank.Analyze fraud data, loss trends, and emerging threats to identify risks, recommend control enhancements, and support informed business decisions.Manage recovery strategies and coordinate efforts to maximize recovery opportunities and reduce the financial impact of fraud events.Collaborate with operational, customer-facing, and support teams to identify vulnerabilities, improve processes, and enhance fraud detection and prevention capabilities.Ensure fraud-related activities are conducted in accordance with applicable laws, regulations, internal policies, and reporting requirements, including referral of suspicious activity when appropriate.Maintain current knowledge of emerging fraud trends, threats, regulatory developments, and industry best practices, and implement appropriate strategies to mitigate fraud risk and reduce losses.Serve as a resource to management and business units on fraud risks, emerging schemes, industry trends, and effective fraud mitigation practices.Promote fraud awareness through employee education, communication, and training programs designed to strengthen the Bank's fraud prevention culture.Direct, coach, and develop fraud personnel while establishing performance expectations, monitoring results, and ensuring the efficient execution of departmental objectives.Evaluate fraud processes, systems, and controls to identify opportunities for increased effectiveness, operational efficiency, and enhanced customer protection.Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.Education / Experience Preferred:Bachelor’s Degree in Criminal Justice, Finance, Business Administration, Accounting, Risk Management or related field, or a minimum of 10 years previous experience in Fraud investigation and prevention in the banking industry.Minimum of 5 years of management or leadership experience in a bank fraud prevention, fraud operations, financial crimes, or fraud risk management function.Professional certification such as Certified Fraud Examiners (CFE), Association of Certified Anti-Money Laundering Specialists (ACAMS), or Certified AML and Fraud Professional (CAFP) preferred.Experience conducting fraud investigations, reviewing suspicious activity, and identifying fraud trends and emerging threats.Experience utilizing fraud monitoring systems, case management platforms, data analytics tools, and reporting applications.Knowledge of deposit fraud, payment fraud, check fraud, ACH fraud, wire fraud, debit card fraud, identity theft, account takeover, and related fraud schemes.Experience collaborating with business lines, operations, compliance, risk management, and law enforcement agencies.Strong knowledge of BSA/AML regulations, OFAC requirements, financial crimes investigations, and SAR reporting processes, including experience identifying, investigating, and escalating suspicious activity within a banking environment.Pay is dependent on knowledge, skills, abilities, experience, and location.Working ConditionsThe physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.Sunflower Bank BenefitsPeople choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:Rooted in StrengthPropelled by GrowthIndividuals in a Great WholeCreating PossibilityCommunity FocusedAssociates enjoy outstanding benefits, including:401(k) Plan with 6% MatchHealth/Dental/Vision InsuranceCompany-paid Life InsuranceTuition ReimbursementFitness ReimbursementPaid Time OffVolunteer LeavePaid HolidaysPlus many more associate perks & incentives!If you qualify, apply online at never worked anyplace like Sunflower Bank!EOE/AA: Minorities/Females/Disabled/VetsSunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

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